Returns & Exchanges
At Viasox, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. We strive to ensure your feet stay comfortable and stylish with every pair of socks you choose.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our system and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.